Shipping Policy

To state the rule precisely, orders can be delivered only in the United States. Free standard shipping applies throughout the U.S., and each dispatched package is accompanied by tracking.

To keep expectations clear, order preparation normally takes 1-2 business days, excluding weekends and U.S. public holidays. Carrier transit is estimated at 4-6 business days after dispatch.

In plain terms, checkout contact information is used for the shipping confirmation and tracking number. The customer must ensure that the destination is accurate; we will try to act on an immediate correction but cannot promise a change after fulfillment has started.

For a clear pre-purchase understanding, quoted timing may be affected by severe weather, carrier disruption, seasonal volume, an address exception, or circumstances beyond reasonable control.

To keep expectations clear, a pre-shipment cancellation can be requested, while post-shipment requests follow the Refund Policy. We assess and collect taxes as required by law.

Shipping and tracking assistance: support@touchlandclear.shop or 512-500-0902, Monday to Friday, 9:00 AM-5:00 PM (America/Los_Angeles).

Merchant Information
Brand/store name: touchland
Contact email: support@touchlandclear.shop
Phone: 512-500-0902
Physical address: 117 Davis Pl, Clarkesville, Georgia, 30523, United States
Customer service hours: Monday to Friday, 9:00 AM-5:00 PM (America/Los_Angeles)